Helping users helps business.

I'm a UX leader, and I can show you how, by solving users' pain points.
View My Resume

My Services

UX Design

Creating user experiences for enterprise software applications, responsive web sites and mobile apps. Clients include Fortune 500 companies, small businesses, nonprofit organizations and individuals.

Design & Architecture
  • Specialties:
    • User/task flows
    • Service design
    • Low- and hi-fidelity wireframes
    • Visual design
    • Interactive prototypes
    • Mobile
    • Usability testing
  • Software:
    • Figma
    • Adobe XD
    • InVision
    • Sketch
    • Azure
    • Balsamiq
    • Photoshop
UI Development
  • Specialties:
    • HTML/CSS
    • jQuery
    • Java Script
  • Software:
    • Bootstrap
    • Dreamweaver
    • Google Analytics
Strategy
  • Specialties:
    • UX strategy
    • Content strategy
    • Project management
  • Software: 
    • Omniture
    • Visual Revenue
    • Taboola
    • VersionOne
    • Rally

Leadership

Supporting UX professionals, UX students and UX teams in their UX journey by mentoring, coaching, and sharing my knowledge and experience through various teaching methods.

TEACHING
Mentorship
  • Formal 1:1 sessions
  • Informal feedback and advice
Management
  • Build teams and remove roadblocks
  • Coach and empower teams

My UX process

Discovery

Research user’s journey, pain points.

Define

Identify the problem that needs solving.

Design

Brainstorm architecture and design solutions.

l

Test

Seek user feedback on new user experience.

Develop

Implement product with testing updates.

Repeat

Repeat steps 3-5 as needed for enhancements.

About Me

I’ve spent my career helping
users improve their lives

Every product has a unique set of users and it’s my job to find out what makes them ‘tick’. With 30 years of combined experience working as a designer and editor for major brands, I’ve been meeting the needs of users for a while, and I love it.

My rare combination of leadership, design and architecture, development and content skills offers a unique perspective for meeting users’ needs.

I’m passionate about UX because I enjoy solving problems and helping others. When I’m not helping teams or improving user experiences, I mentor UX students and professionals in the field.

I also enjoy cooking, traveling and fine dining.

  • ux design manager
  • Educator & Mentor
  • Creative Director
  • UX Designer | Architect
  • UI DEVELOPER
  • STRATEGIST

Experience

  • UX Manager: Home Depot
  • UX Design Manager: U.S. Bank
  • UX Lead: State Farm
  • Senior UX Designer: IHG
  • User Experience Architect Senior: TSYS
  • Creative Director: Immanuel Designs, LLC
  • Home Page Editor: The Weather Channel
  • Interactive Developer: Pure Red Creative
  • Designer/Developer: Georgia Power
  • Developer: Care USA
  • Designer: Atlanta Journal Constitution
  • Experienced Designer: St. Petersburg Times
  • Designer | Assistant News Editor: The News-Press

Education

  • Associate of Arts in Web Design & Interactive Media: Art Institute of Atlanta

  • Bachelor of Science in Journalism: University of Kansas

  • Bachelor of Arts in English: University of Kansas

  • User Experience Design Circuit: General Assembly

  • User Experience Design Bootcamp: General Assembly

  • IOS Mobile Development Bootcamp: General Assembly

  • HTML, CSS & Web Design Circuit: General Assembly

Leadership

  • UX Mentor: Springboard
  • UX Mentor: Thinkful
  • Educator and Mentor: UX at Tiffany’s
  • UX Mentor: State Farm
  • UXA Roundtable Chair: State Farm
  • Teacher’s Assistant: Girl Develop It
  • Project Manager: I Care Atlanta
  • Designer/Developer:  The Study Hall
  • Project Manager: Breast Friends, Inc.

“Tiffany is a leader … and I’m continually impressed by Tiffany’s passion, knowledge and motivation to create great user-centered work … I’ve learned so much from Tiffany. I’m constantly impressed by her drive and determination to get projects done, and done well.”

Daniel Wiggins

Creative Director, DCWDesign.com

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